Peitz Service Experts Heating & Air Conditioning Reviews

"Eric replaced a motor in outdoor heat exchanger. Three days later the whole think quit and wouldn't run at all, but when I called in the problem, Eric showed up and fixed it within minutes (and we live 12 miles out of town) - a wire connection had come undone."

"He was knowlegable, and efficient"

"Very polite while he did his job."

"It was very good service and Blake was good at what he does"

"Tech worked efficiently and told me his findings"

"Very courteous and friendly"

"prompt and freindly service"

"The technician was prompt for the appointment and seemed very thorough in all the checkpoints for the furnace and air conditioner. He was very personable as well and was ready to answer any and all questions."

"He checked things over well. Used gages etc."

"quick response, quick repair, very good tech"

"Very thorough inspection!"

"the technition did very good contacting me, plus he came back another day to put in refrigerent."

"I think he did good work. When I called the person on the phone scheduled me for 6 PM. I work till 4pm. I got a phone call at 10am saying the repair man want to look at my central air. I had to leave work for an hour so the repairs could be done. Blake was very nice and fix the central air. I didn't like the fact that after 5pm I would have been charged more so I had to leave work to get it fixed. I think it would be nice if the hours repairs are done shouldn't cost so much extra for a later day. Most people work till 5pm."

"He was personable, told me about issues and offered suggestions to help alleviate the issues."

"Very complete service"

"He fixed the problem quickly and the thermostat was replaced."

"The service was OUTSTANDING! Our AC quit on the hottest weekend of June. And our service tech wasnt even on call that day, and he still came out in a Sunday! Then when the system was determined to need to be replaced, an oncall salesman Kyle M was there within 2 hours to discuss our options and get the process started to receive a new unit."

"We were notified when they were coming; cleaned up after themselves and were professional."

"Blake was very knowledgeable"

"Very professional"

"Allen was very personable and kept me up to speed on what was being checked/serviced."

"every year I spend 500 dollors or more fixing this unit. the last time your man never tightened the bolts on the motor and it ruined the ac unit. now you want 16000 to replace it. what a jock. and you charge me a service charge to tell me your man didn't do his job right. do you think I should be happy?"

"The tech came the same day I called. He called me before leaving town, so I expected him. He was polite and explained things well. (He tried very hard to explain the problem to me, even though I don't understand a "arcs" etc.!) I did not feel pressured to makedecisions."

"The technician was pleasant, prompt, courteous, and seemed sure of his abilities. He was thorough in his work which was done in a reasonable amount of time."

"Came when problem arose, diagnosed the problem and had the unit working a short time later. Very courteous."

"Brock did a great job explaining what he was doing and options for future purchases. Even though I was his last appointment of the day and it was very warm he took time to make sure everything was right and answered all my questions."

"They provided quick and good service."

"Very professional service, explained all that he had checked out"

"I was satisfied with his work"

"He did a great job"

"We have a contract with you; you have never needed to be reminded. I appreciate that."

"Clint, did a very nice job"

"Blake explained everything he did and was very polite and informative"

"the installers were friendly and knowledgeable"

"Peitz has consistently delivered great service now and on past visits"

"Your service techs do great work."

"Everything wert well and theAC works fine."

"Hes a really good technician!! He really goes the extra mile to fix things !"

"Very efficient and informative"

"Allan did a great job and told us what he was doing"

"Technician explained in detail what was wrong with our A/C unit"

"excellent work , great clean-up"

"Personable, knowledgeable"

"Tech was on time and very effiicient"

"respect.. polite.. attentive.. knowledgable ... professional"

"Ask if I had any questions"

"did a good job"

"Our furance quit on a Friday evening about midnight, so we called Saturday morning. A technician came from Harrold Saturday morning and found out the humidifier was leaking on an electronic board. He went back to the shop and after a while called and said he had the part and could install it. We appreciate him taking the time from his family on a weekend and fixing our furnace so we could be warm again."

"Super nice tech and explained everything well."

"For all of the below reasons. He was very respectful and covered his shoes."

"The technician called prior to coming, was very polite and provided good service in a timely manner."

"Kevin covered his boots when he came in the house. He explained thins to me. He was courteous and quick."

"Allen did a very thorough inspection and maintenance on my furnace."

"Technician was very polite and thorough in checking for a reason for the problem with the fireplace failing to shut off."

"Kevin came the same day I called. He was courteous and explained things. He put boot covers on when he came into the house."

"Go extra mile for customer"

"Furnace quit during Superbowl. What luck! Called Peitz. A technician arrived in less than an hour. He quickly fixed the offending thermostat. We couldn't have asked for better service."

"They were knowledgeable, prompt, and respectful of my home."

"Very knowledgeable"

"Because of his performance"

"They fit me in when there was a cancellation a showed up immediately. I had only scheduled the maintenance the night before. Fast, courteous and professional technician."

"Because we were very satisfied with services provided."

"Excellent service. The online appointment was easy to make. The appointment was confirmed very promptly. The tech called before he came. The work was done knowledgably and efficiently."

"the service guy called me before he went and also when he was done, much appreciated!!"

"Knowledgeable friendly service"

"Because he got our system working again"

"Very friendly and efficient"

"Excellent technician."

"Everything was fast, friendly and respectful."

"excellent service"

"I am sure this will be a 10 once the job is complete- technician found problem right away and order part"

"He was punctual, polite, careful and knowledgeable."

"very friendly tech and kept me informed."

"Service was very professional."

"Never give 10's,"

"Your young man was very good at what he was doing!! He was very nice!! The furnace is doing the job I needed!!"

"He was punctual, did his work, discussed issues he found, and answered my questions in a way I could understand."

"I never give a 10."

"Called ahead and was on time"

"Very professional and very thorough"

"Clint was courteous, pleasant to deal with, arrived on time, called first as requested, explained what he was going to be doing, asked if I had any questions and answered the questions that I asked"

"The Service Technician completed the fall/winter furnace check in a satisfactory manner, including changing the backup batteries in the thermostat."

"Quick response -- carried repair parts -- fixed quickly"

"Very friendly and professional"

"Came on time and did quality work"

"Friendly, professional service in a timely manner."

"Clinton was very thorough, informative and very congenital. Very satisfied. Nice young man. I learned a lot today!"

"Service rep was here on time, kept me informed, was cordial and efficient."

"Clint was polite, friendly and did his work with no disruptions."

"Courteous, professional,explained areas of concern"

"Clint was on time/early. Friendly and thoroughly explained his service work."

"Our furnace had quit and Dean was here very promptly and got it working in a very short time. Dean is always very courteous and is very knowledgeable about what needs to be done"

"Since I did not look over the tech's shoulder during his service call, I have to trust he did everything he said he did. It appeared he did an excellent job."

"Very thorough and thoughtful tech that is very professional"

"I called early in the morning. Rich was the person I talked to set appointment. He said they were booked until Monday. He said he would try and get service to me between runs Very polite and helpful."

"The service expert who came to the house was excellent!! Would request he come all the time"

"I am very satisfied with the technician very dissatisfied with the staff who handles scheduling. We were told it would be two weeks we waited 2 weeks an called to see when we were schedule for and told it would be two more weeks."

"tech was very professional, thorough. he showed up on time (called first as requested)"

"Great service"

"I have been doing business with this company for over 20 years and each time it only seems to get better."

"Great service prompt and polite"

"tech was prompt, friendly and professional"

"On time. Protected the carpet & wore shoe coverings. Very polite."

"proficient ..personable.. communicative.. detailed"

"prompt, dependable and good"

"The technician that performed my work was very polite but seemed inexperienced and I felt that he did not provide the quality of service that I have had in the past. The service seemed to take a very long time and did not seem as through as past service. This service technician has done my last two checks and I plan to request a different technician in the future. I was disappointed."

"The tech was fast, friendly, and efficient. He explained everything very well."

"The man was very helpful & explain everything to us."

"personable and detailed"

"technician was on time, polite and explained what and why he was doing different tests as I stood with him"

"They were in and out very quickly. They went above and beyond what I expected. The cost was lower than I expected."

"repairman arrived on time and completed work."

"Very little in life is perfect. On a 1 to 10 scale, the visit was an 8. That's pretty darned good in my book. By the way, it is very annoying to be required to explain these things in a survey. I'm doing you the favor by answering. Make it easy!"

"very prompt and courteous"

"Technican explained what he was doing & seemed very knowledgeable."

"Great service"

"Ease of appointment, communication with tech."

"On time, professional,"

"My Air conditioner is working"

"efficient courteous and he explained what he did also made us feel comfortable about the quality of the life of our unit"

"Cody is awesome and answered all of our questions!"

"The guy was very polite and covered all the material about the check up."

"the service was very good"

"I received very prompt and courteous service. I have been with Peitz for 24 years and have always had great service."

"Called and was on time"

"x"

"Good service..good technician"

"Every technician from Service Experts has been knowledgeable, capable, and courteous. Like the others we have met, Clinton has all of those qualities. He answered all of our questions and gave us good information regarding the condition of our heat pump following the work he performed."

"Excellent knowledge & great people"

"Tech very much wanted determine where oil on furnace came from"

"Told me what was checked"

"The service technician was very quick and knowledgeable. He had the problem with the outside AC unit identified and had the unit running again in about 20 minutes. This far exceeded my expectations"

"On time, courteous"

"The tech was very friendly and explained everything well."

"Top notch as always"

"The technician was very professional and answered all my questions. I was a little disappointed that we just had someone here last year to do repairs and now we had to have more repairs again."

"Pieta always re[lies quickly to requests for service and always remembers to complete the regular upkeep w/o being reminded."

"Everything was fine."

"Service man came on time. Was very polite and explained everything"

"I have needed to replace refrigerant in my air conditioner the last few years and I am hoping that whatever was leaking has finally been fixed so that it doesn't leak anymore."

"Very efficient service and sales recommendation, prompt, efficient and friendly service."

"EVERY THING WAS VERY GOOD."

"The techs were very professional and answered my questions well."

"Technician was prompt, polite and knowledgeable. He used shoe protectors and got right to work."

"You used to call me to set up appts. Now I have to call and remind you. Otherwise theyre servicing my AC in fall and furnace in spring"

"Cody checked air conditioner and explained to me what was wrong with it. He also explained the Maintenance plan."

"Technician did a thorough job and was very pleasant."

"Very efficient"

"Very thorough, informative and courteous."

"Solved the problem with the thermostat and did the usual AC tune up."

"showed up on time and did work well and very professionally"

"Appears they did a thorough check-up and everything is running smoothly."

"Fast and professional service can't be beat."

"Solved odd problem with humidifier."

"Very helpful, put me at ease, very knowledgeable Came during a weekend in evening but didnt complain Very willing to help"

"the job was done in short order"

"Always very pleasant and very thorough"

"Very friendly and professional."

"Three weeks out - no filter in the furnace..$12,000 later this company has taken advantage of our 85 yr. old neighbor and cannot finish the job after they have robbed her of her savings. Do not purchase anything from this company."

"Professional and congenial"

"Excellent service and knowledgeable technicians"

"the technician worked quietly and intently on cleaning out the outside unit and explaining about the furnace age and the airconditioning agel Had a nice manner about him"

"He seemed to know what he was doing"

"Came when he was scheduled"

"Tech did what was expected"

"Everything was done on a timely."

"I never give 10's"

"The job was well done. Dont give highest ratings cause theres always room for improvement."

"They were very accommodating to fit my schedule."

"Good service-- called before coming, polite, wore protective slippers and did a very thorough job!"

"Good service as usual"

"Tech was on time and efficient."

"Everythings cool"

"We have always gotten excellent service."

"friendly, knowledgeable, punctual"

"Friendly helpful Technician"

"The technician couldn't do several things because of the age of my furnace."

"Would like to had him check the outside unit."

"Went into detail of what was accomplished and asked about items and reminded me to change the batteries in my thermostat"

"The technician was personable, efficient and knowledable."

"Cody is the best!!!"

"Technician was on time, courteous, and dealt with the problem."

"Came when he said he would and fixed the furnace."

"He is always pleasant and willing to help if needed"

"Responsive and provides good customer service"

"Prompt and polite"

"Here on time"

"Technician was prompt ,professional."

"A return call was very prompt and the technician gave us a call when he was on the way."

"Allan was very thorough."

"Allen called right away and told us when we could expect him to arrive. He arrived when he said he would - even a little before. He was very professional, diagnosed the problem right away and had our furnace fixed in no time. Very impressed with the service I received - especially on a holiday weekend. When I apologized for having to drag him out on New Year's Eve, he was very genuine when he said it was not a problem and that this is his job and he is happy to help someone out in this horrible weather. I wish I could give him 10+ star rating!"

"Technician was outstanding and very good, the company as in regards to keeping up on contracted service inspections is about 12 months behind. Possibly the repair that I was charged sure could of been avoided if normal service inspections were done when they were promised."

"Very polite and ontime"

"Everything OK"

"Tech. called before & was on time. Explained what he did."

"Excellent customer service from the very beginning right up to the end! You dont price check when you have service like yours!"

"Fast convenient accurate courteous"

"The technician was very quick to respond. They took the time to really try and figure out what the problem was."

"Fast, polite service."

"Service was prompt and problem was fixed right away."

"Blake was very polite, conscientious and did an excellent job on our fireplace."

"Everything went well."

"fast and efficient and there wasn't any unexpected charges."

"The service man checked the furnace w/o any help or input from us and we are very happy with the performance of the furnace. The air conditioning also worked very well during the summer season. Thank you"

"THE SERVICEMAN CAME ON TIME. HE TOLD ME WHAT HE WAS GOING TO DUE AND HE COMPLETED HIS WORK ."

"Good quick service"

"The service is very good, the timing that it was done is not good. The service should be done for A/C in May and June not August or Sept. Heater should be done in Sept. or Oct. not March or April."

"Timely and professional service."

"Very knowledgeable, clean & friendly"

"Conscientious, thourough, communicated well."

"only come once a year,sept and did not check the furnace"

"Very detailed inspection and it was done with pride by technician"

"Great service, arrived on time"

"Friendly tech, fast service."

"I was very satisfied that the technician, Cody, showed up on time and completed his work in a timely manner!"

"Seemed to do a thorough job"

"We had someone we trust very well drive all the way to Highmore give us a second opinion only to have them tell us that there was nothing wrong with out A/C and it just needed a little cleaning."

"knowledgeable and polite servic tech"

"He was on time, worked fast, and was friendly."

"So positive and great attitude."

"No problems so far."

"Technician was personable and did a good job. Also answered any questions that I had."

"tech did a friendly, professional job. not the tech necessarily, but the spring checkup was done until late June."

"Technician was friendly and showed up fast."

"Good service but the tech left our thermostat at 84; we got pretty warm before we figured out what happened."

"The service was done professionally and quickly."

"Very friendly and explained the problem"

"On time. Comprehensive. Quick. Personable."

"Very courteous & professional. Reviewed with me what he did/found-much appreciated!!"

"courteous efficient"

"The technician found a leak that caused problems since we installed the new furnace. We were impressed."

"This was a scheduled checkup with our contract. Everything was ok and the serviceman was very organized."

"Tech did his job well"

"The technician was friendly, respectful, neat and efficient."

"Easy to set appointment. Fixed problem. Friendly and answered all questions"

"Great service..tech called and informed me what needed to be done and got the job done"

"very professional"

"everything went well"