lisa P. pierre, south dakota June 04, 2023 "Roman was very polite on phone calls. Secured ac/cover. Performed excellent maintenance on ac unit. Thank you."
larry P. pierre, south dakota June 03, 2023 "Technician was very thorough and explained everything very well"
marlene C. harrold, south dakota June 02, 2023 "Because Dean went above and beyond to get my air conditioner working again!!"
janice E. white river, south dakota June 02, 2023 "Service provided was great. Technician is very polite & courteous."
terri F. pierre, south dakota June 01, 2023 "Ramone, Im pretty sure that was his name. He was great, very friendly and did his job smoothly!"
greg O. pierre, south dakota May 31, 2023 "Very thorough professional technician and service provided."
terry A. miller, south dakota May 30, 2023 "on time. tech was friendly and professional. tech knew what he was doing and could answer any questions."
greg B. pierre, south dakota May 26, 2023 "Very professional and did a great job explaining the system to me"
rose M. pierre, south dakota May 26, 2023 "He was very good about explaining on setting the dial for the cooling of the air conditioner!"
paul L. pierre, south dakota May 15, 2023 "The tech arrived the same day as I called and quickly took care of the issue."
mary W. highmore, south dakota May 09, 2023 "Came when they said they would be there and were very good about answering my questions"
travis F. ree heights, south dakota May 03, 2023 "Knowledgeable and efficient technician(Dean). He was very professional and answered all questions that I asked."
david F. highmore, south dakota April 17, 2023 "Didnt have to wait long. Very thorough and very good in explaining what was going on and helpful with explaining how to use the controls on the thermostat."
hannah C. pierre, south dakota March 31, 2023 "Extremely helpful. Always on time or early. Keep my system running well!"
ruth S. pierre, south dakota March 22, 2023 "Staff very professional, knowledgeable & respective; seem very happy with their job!!"
ryan B. pierre, south dakota March 15, 2023 "I have always been very satisfied with the service we received from Peitz. I am a contractor in town and recommend Peitz to all of my customers."
greg H. pierre, south dakota March 06, 2023 "Peitz keeps their promise earlier than normal. My tech called and said he was free earlier than our set time so we got him in early and on his way to his next appointment."
shirley K. highmore, south dakota March 04, 2023 "Serviceman was polite, knew his job and went right to work."
deb Z. white river, south dakota March 02, 2023 "Peitz out of Pierre has always been very fair and professional when handling my home. They offer suggestions without pushing them on you and always communicate."
greg H. pierre, south dakota March 01, 2023 "Courteous and explained all of his actions and status of furnace."
dennis G. pierre, south dakota February 28, 2023 "Enjoy that they make the effort to get our place in not the best weathers"
cami/scott B. pierre, south dakota February 25, 2023 "Ron was so great at explaining everything that needed to be fixed on our furnace"
dwane R. pierre, south dakota February 24, 2023 "The Peitz Tech's have always been professional and friendly."
stephanie M. pierre, south dakota February 23, 2023 "They are very dependable, fast response times and the technicians I have dealt with have been great"
jess P. pierre, south dakota February 23, 2023 "Friendly technician, no bs or trying to upsell anything."
frank L. pierre, south dakota February 21, 2023 "Costs seem high. On phone help is not very helpful, not like Consumer Cellular."
gail D. pierre, south dakota February 21, 2023 "Very professional, showed me exactly what the problem was and fixed it quickly."
tarea O. pierre, south dakota February 20, 2023 "Except well trained and experienced service techs. The tech explained and showed me everything he was doing and why."
greg H. pierre, south dakota February 17, 2023 "Excellent communications, coordination of the job and installation. Timely install and professional install."
clayton balen B. pierre, south dakota January 31, 2023 "They worked with me to install the equipment in a timely fashion and avoid the cold weather that was forecast. Also, Kyle discussed with me the best options for replacement of our current system which helped with the decision process."
medicine creek land A. harrold, south dakota January 23, 2023 "Our service tech, Dean B., is very professional and goes the extra mile is completing his work and provides above and beyond in the customer service department."
steve P. holabird, south dakota January 16, 2023 "Good response to calls, answers to questions are clear and complete."
charlene B. pierre, south dakota January 12, 2023 "They are great at keeping the furnace and AC running."
steven J. pierre, south dakota January 12, 2023 "Service have always been timely and professional and friendly. the explanation was easy to understand of how the problem would be resolved."
scott B. pierre, south dakota January 08, 2023 "My only disappointment was having a defective part delivered right before a very cold snap came and had to use electric heat. It took another week to get the part and arrange installation."
lisa S. pierre, south dakota January 08, 2023 "I already have!! Your technician was so kind and professional. Wonderful customer service and treated us very well."
gary P. fort pierre, south dakota December 31, 2022 "very thoughtful ... polite... seemed knowledgeable thank you for coming out on such a lousy day."
chris N. pierre, south dakota December 29, 2022 "Servicing was well explained professional and on time"
tom jane johnson J. pierre, south dakota December 27, 2022 "Prompt, courteous, and competent Technicians who do a great job explaining the trouble, the fix, an often offer suggestions on what the future might hold for the HVAC equipment in our home. Your Techs are the reason we use Peitz Service Experts."
aureline G. white river, south dakota December 22, 2022 "You came before the storm and icy temperatures!!!!!!! Thank you. Thank you"
dr barden B. pierre, south dakota December 16, 2022 "Technician was well trained, caring and helpful"
nelly N. pierre, south dakota December 15, 2022 "I am amazed by the good customer service and work. Great people, quality work."
janice E. white river, south dakota December 13, 2022 "The technician was very good, informative, pleasant!"
james A. pierre, south dakota December 08, 2022 "The serviceman was very thorough and check all of the systems in the furnace."
janice E. white river, south dakota December 08, 2022 "The technician was very polite & explained things well."
ken P. pierre, south dakota December 07, 2022 "The service technician & service call was great BUT THE SCHEDULING FOR THE SERVICE CALL WAS DISAPPOINTING (i.e., terrible)"
tim S. pierre, south dakota December 04, 2022 "I requested an itemized receipt three times. Explain your charges. Send by email right away. 6167-202807"
perry A. pierre, south dakota December 03, 2022 "The technician was very courteous and knowledgeable."
karen G. pierre, south dakota December 01, 2022 "I though you were going to call me each season to schedule maintenance checks. I had to call you and then could not have the work done until the end of November. Isnt this a little late?"
jack W. pierre, south dakota November 26, 2022 "Recent visit was a 10, prior visit doing pre maintenance a leak was discovered on interior coil. The estimate was close to $300 more than competitor. When I expressed my concern price dropped $300. I have some concerns of price gouging and creating work that is possibly not required. Another pre maintenance visit tech was suggesting we get a humidifier even though humidity was less than inspection done year before."
angela E. presho, south dakota November 18, 2022 "Quick response, friendly representative (both on phone and person), knows what he is doing"
kay J. pierre, south dakota November 16, 2022 "I have had the same problem with my zone heating/cooling for at least two years. They have worked on it when they have serviced my system and come out specifically for that two times--it was never fixed until the technician that came out this time found the problem."
gary H. harrold, south dakota October 30, 2022 "Work is always done efficiently and repairs are explained well."
randy Y. pierre, south dakota October 28, 2022 "Everyone is very professional, able to answer all questions."
randy Y. pierre, south dakota October 25, 2022 "Everyone is so helpful, answering any questions we had. Great service and great installation"
dan S. onida, south dakota October 20, 2022 "We always have Dean Becker do out work and he is very good. When he says that everything is okay, we believe him."
virginia H. presho, south dakota October 19, 2022 "I am satisfied and there are not many options in our area"
gary B. pierre, south dakota October 10, 2022 "kept informed of time of service, prompt and explained wheat we needed"
zach S. pierre, south dakota October 07, 2022 "Full service but unable to schedule maintenance ahead of time. Thought I had scheduled with previous serviceman but was not serviced until later in the season than was requested. Only scheduled after I contacted them."
dr szana S. pierre, south dakota October 05, 2022 "Clinton did very good. He was helpful with showing us what and why, he was tidy and timely."
susan G. pierre, south dakota September 30, 2022 "Very knowledgeable, dependable and nice man did the servicing"
laura W. pierre, south dakota September 30, 2022 "The service is very good, but I am a little concerned that the equipment that was installed new about 2 months ago needed servicing so quickly."
greg H. pierre, south dakota September 27, 2022 "Not only do the technicians make sure that your equipment is working properly but they also give you recommendations pertaining to what you can do to increase safety issues pertaining to your equipment."
frank L. pierre, south dakota September 24, 2022 "finally on second call got the midco frequency upgrade matched to the thermostate/furnace"
george R. pierre, south dakota September 24, 2022 "Tech was well-informedon our system. He gave us recommendations and options."
dwane R. pierre, south dakota September 18, 2022 "Very polite lady making the arrangements. The technician who arrived was very polite and professional. He did a great job."
barbara N. pierre, south dakota September 12, 2022 "As kind and respectful as all the service people that do the annual AC/furnace the panel in the driveway is your advertisement it's up to neighbors to make the choice."
erno K. pierre, south dakota September 03, 2022 "Technicians seem very qualified & experienced. Always congenial & on time."
ladean M. pierre, south dakota August 30, 2022 "Prompt service, customer service oriented, & they clean up after themselves."
darlene B. pierre, south dakota August 27, 2022 "You were fast and efficient. Workers were courteous but pushed too hard to take the Advantage Plan and to replace both furnace and conditioner."
j0hn L. pierre, south dakota August 25, 2022 "The service expert prior to this last onesaid that I need a new furnace and air conditioner. Now this last expert said that everything is looking good. I really want to know the truth when dealing with a local business"
lajena G. onida, south dakota August 24, 2022 "I have always had the BEST service from Pietz! Any service person we have gotten have been kind, throughly and answered all our questions. Great service and great company!"
avery D. pierre, south dakota August 24, 2022 "Home office staff is very nice, and every tech Ive been sent has provided excellent, friendly service."
medora W. pierre, south dakota August 20, 2022 "On time, very professional, always put slippers on their feet and always seem very knowledgeable."
joey S. pierre, south dakota August 17, 2022 "I called monday afternoon and your service gentleman was here the same day. Check thing he needed to check, filled freon, check temp and completed the project. Clinton was a professional and answered every question I asked. He did a great job. The system is working great right now. Thank You and Clinton !!!"
dennis M. pierre, south dakota August 14, 2022 "On time, professional, personable, conversational, quiet, helpful."
curt M. draper, south dakota August 08, 2022 "Great service. Came on a Saturday & got us all fixed up. Friendly & efficient technician."
lori S. pierre, south dakota August 04, 2022 "I was impressed with how quickly the technician called and showed up and at the time wasnt a customer ( I now am)!"
sharon M. smillerpierre, south dakota August 04, 2022 "Our serviceman Ron was very knowledgeable and personable. He did an excellent job finding out what our problems were."
kenny D. pierre, south dakota July 28, 2022 "I had a new heating/cooling system installed in 2015. Since then, I have had over $1100 in repair costs"
robin R. pierre, south dakota July 26, 2022 "Everybody worked hard to get the furnace and ac installed despite the heat and cramped work conditions and kept us informed of their progress along the way."
jeff H. pierre, south dakota July 25, 2022 "The person that came to my house was very professional and answered all my questions"
tammy P. onida, south dakota July 17, 2022 "Dean is a good guy and didn't try to hijack me. Very efficient, friendly and quick."
steve S. pierre, south dakota July 03, 2022 "Knowledgeable, good service and good experiences with them over the years."
john M. pierre, south dakota July 02, 2022 "Because the service expert was very professional and very friendly. He explained everything in a way I could understand."
paul L. pierre, south dakota June 27, 2022 "Staff is very knowledgeable, he made the needed repair to get our old unit running and then contacted sales to get the process started at obtaining replacement equipment."
carolyn G. pierre, south dakota June 17, 2022 "Clint, the technician that gave my service was very good . He took his time and answered all my questions and gave good advice."
teresa sterrett S. pierre, south dakota May 31, 2022 "Very knowledgeable and friendly. Genuinely concerned about our problem."
scott B. pierre, south dakota May 23, 2022 "Called and was available earlier; was personable; explained what he would be doing; left the place clean and explained his inspection report; asked if I had any questions."