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We Can Repair Any Kind of Gas Fireplace in Pierre

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Burning fireplace

Keep Heating Simple

Gas fireplaces make adding heat to your Pierre home simple. Just flick a switch or push a button for immediate heat.

They’re also relatively effortless to use. Unlike their woodburning counterparts, there’s no need to put in firewood or remove ashes. But like any other natural gas units, these fireplaces need routine maintenance to help them run efficiently and avoid malfunctions.

When your fireplace won’t ignite or won’t stay on, the Experts at Peitz Service Experts can help. Use our step-by-step tips first. If your fireplace still isn’t running like it should, let us know. We can work on any model.

Gas Fireplace Troubleshooting Tips

Fireplace Won’t Start

There could be several explanations why your fireplace won’t start. Take off the cosmetic plate beneath your fireplace to access its parts.

  1. Is a breaker tripped? Check your home’s electrical panel and adjust breakers as needed.
  2. Is the gas running? Verify the valve is in the “open” setting.
  3. Is the pilot light burning? If it has been extinguished, follow manufacturer instructions to relight it. Fasten the vent cap to stop drafts from extinguishing it.
  4. Pilot light lights but won’t stay on? There could be trouble with the thermocouple, a metal safety sensor that controls gas flow.
  5. Pilot light stays ablaze but fireplace won’t light? It could be the thermopile, a metal piece that converts heat to electricity to open the gas valve.
  6. If you think there’s a problem with the thermocouple or thermopile, contact us for assistance.

Fireplace is Making Odd Sounds or Smells

  • Rumbling or roaring noises? Modify the flame and vacuum the burners once they’ve fully cooled.
  • Grinding or shrieking sounds? Have Peitz Service Experts service or replace the blower.
  • Odd odors? Clean the fireplace’s interior and flue using the steps below. If you smell rotten eggs or burning wires, stop using the fireplace, open windows in your home and call us right away.
Person cleaning a fireplace

Cleaning Your Gas Fireplace

Cleaning your gas fireplace on a routine basis can help it run more efficiently and avoid costly breakdowns. It may even help it work longer.

  1. Verify your fireplace is totally cooled.
  2. Shut the gas off by rotating the valve to “off.”
  3. Pull out the gas logs, examine them for cracks and clean them with a soft-bristled brush.
  4. Extract the lava rocks, vacuum them separately and get rid of soot with the brush.
  5. Clean the interior of the fireplace with a vacuum hose attachment.
  6. Rub down internal edges with a wet cloth. Use warm, soapy water to get rid of dust or soot accumulation.
  7. Replace lava rocks and logs in the same order.
  8. Clean the glass casing with special fireplace glass cleaner and let it dry. Windex is not recommended as it can scratch the glass or cause it to break.
  9. If you have a vented gas fireplace, take a look at the outside vent and remove debris such as leaves or bird nests.
  10. Make sure your carbon monoxide detector is working properly.

Schedule Annual Maintenance Today

Once your fireplace is heating again, schedule regular maintenance with us. These inspections can potentially find trouble before they begin. We’ll test your components for damage. We’ll also make sure there aren’t any leaks and that pressurization levels are right.

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