We Can Repair Any Kind of Gas Fireplace in Pierre

Gas fireplaces make adding comfort to your Pierre home easy. Just flick a switch or squeeze a button for direct heat.

They’re also fairly simple to use. Unlike their woodburning alternatives, there’s no need to add firewood or clean up ashes. But like any other natural gas equipment, these fireplaces have to have annual service to help them run efficiently and avoid failure.

When your fireplace won’t ignite or won’t keep burning, the professionals at Peitz Service Experts can help. Use our easy-to-understand guide first. If your fireplace still isn’t working correctly, contact us. We can take care of any type. All of our professionals are ACE certified, which means they’ve completed comprehensive training to better meet your needs. And all of our quality work is upheld by a 100% Satisfaction Guarantee for a year.^*

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Gas Fireplace Troubleshooting Tips

Fireplace Won’t Start

There could be several reasons why your fireplace won’t ignite. Pull off the ornamental piece below your fireplace to gain entry to its components.

Is a breaker tripped? Inspect your home’s electrical panel and reset breakers as necessary.
Is the gas running? Verify the valve is in the “open” placement.
Is the pilot light lit? If it is out, follow manufacturer instructions to reignite. Secure the vent cap to halt drafts from extinguishing it.
Pilot light lights but won’t stay lit? There could be a problem with the thermocouple, a metal safety sensor that controls gas flow.
Pilot light stays lit but fireplace won’t light? It could be the thermopile, a metal piece that changes heat to electricity to open the gas valve.

If you suspect there’s a problem with the thermocouple or thermopile, contact us for help.

Fireplace is Making Odd Sounds or Smells

Rumbling or roaring noises? Modify the flame and vacuum the burners once they’ve totally cooled.
Grinding or shrieking sounds? Have Peitz Service Experts service or replace the blower.
Funny smells? Clean the fireplace’s interior and flue with the steps below. If you smell rotten eggs or burning wires, stop using the fireplace, open windows in your home and get in touch with us immediately.

Cleaning Your Gas Fireplace

Cleaning your gas fireplace on a consistent basis can help it run more efficiently and avoid costly failures. It may even help it run longer.

Make sure your fireplace is totally cooled.
Turn the gas off by rotating the valve to “off.”
Pull out the gas logs, check them for cracks and clean them with a soft-bristled brush.
Remove the lava rocks, vacuum them individually and remove soot with the brush.
Clean the internal parts of the fireplace with a vacuum hose attachment.
Clean inside edges with a moist cloth. Use warm, soapy water to remove dust or soot buildups.
Replace lava rocks and logs in the same arrangement.
Clean the glass covering with special fireplace glass cleaner and let it dry. Windex is not recommended as it can corrode the glass or cause it to shatter.
If you have a vented gas fireplace, take a look at the outside vent and get rid of debris such as leaves or bird nests.
Ensure your carbon monoxide detector is functioning appropriately.

Schedule Annual Maintenance Today

Once your fireplace is running again, schedule regular inspections with us. These inspections can potentially find issues before they develop. We’ll test your components for cracks. We’ll also double-check there aren’t any leaks and that pressurization levels are right.