What to Expect During an AC Repair Appointment

June 25, 2016

So, without notice your AC system needs repair at your Pierre home and you’re not sure what to expect. It’s stressful enough to let an AC repairman into your home, but then to not know what exactly they’re going to do could add another level of anxiety. Not to worry! Peitz Service Experts Heating & Air Conditioning is here to update you on the general air conditioning repair process so you’ll be informed when an expert AC service technician needs to come out to your house.

It Starts Simple

When the repairman arrives to your home, the first thing they will most likely do is request to see your thermostat. It might sound ridiculous, but they need to inspect it to verify that it’s not simply a thermostat settings error. The service tech will verify the thermostat is flipped to cool and then reduce the temperature to see if that will activate the air conditioning system. A faulty or incorrectly connected wire could be the culprit that’s standing in the way of you and a comfortable home.

If this doesn’t resolve the trouble, the technician may ask you to see the circuit breaker box. They might flip the circuit switches to off and then back to on to see if that resolves the issue with your air conditioning system.

Getting to the nitty-gritty

The technician will then probably request to see the AC system. Same as a doctor, the repairman will start their trial and error discovery process. There are multiple things that could be the culprit of an A/C system that isn’t operating properly, and it’s up the technician to check all the possible sources starting from the most frequent issues to the least. The diagnostic process could take anywhere from five minutes to an hour, possibly longer.

During the AC diagnosis, they will probably check the air filter to confirm it’s not blocked or needs to be replaced. They will inspect your A/C system’s refrigerant levels, verify the air condenser fan is rotating properly, make sure that the size of your A/C system is right for the size of your residence, and inspect the electronics, safety controls, and wiring.

Have answers, will fix

Once the air conditioning repairman has determined the issue, they should explain all your choices to you. The conversation will usually start with the service tech explaining what the issue is, what part (if any) went out, how or why it died, and what function that part has for your air conditioner.

The repairman will then go into your choices, which will involve swapping out the part and correcting the problem, but may also include upgrading parts of the A/C, the AC itself, or your complete heating and cooling system. In particular cases, it may make more sense to buy a complete new heating and AC system, specifically if the air conditioner is past its prime, or likely to break down again and end up with you spending more on A/C system repairs in the long run. The technician will explain how much time, effort, and cost it will take to fix the trouble.

The service tech may at this point explain what could have prevented the trouble or part failure and how to avoid a future issue. This usually includes proactive maintenance, which not only helps prevent an AC breakdown, but in most cases also keeps your AC system’s warranty valid. Most expert air conditioner repair companies will offer an annual maintenance plan so you don’t have to worry about making future HVAC tune-up appointments for your home.

At the end, they will go over the process for repairing the failed part or resolving the problem. If you choose that A/C system repair is better for you than investing in an AC system upgrade, the technician will order any parts necessary and set up your next appointment to repair your AC. Or, if the part needed is already obtainable on their vehicle, they will go ahead and start the air conditioning repair work with your go-ahead.

Remember that throughout Pierre you’re in good hands with Peitz Service Experts Heating & Air Conditioning. Our service techs are NATE-certified and have undergone extensive background checks so you can feel comfortable with the technicians we send into your home. If you ever come across any questions about your HVAC equipment or what to expect with your air conditioning repair, give us a call 24/7 at 605-223-0307 and we’ll be happy to explain the process.

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