What to Expect During an AC Repair Appointment

So, all of a sudden your air conditioner needs repair at your Columbus home and you don’t know what that entails. It’s daunting enough to allow an air conditioner repair technician into your home, but then to wonder what they’re going to do can add even more unnecessary stress. No worries! Stevenson Service Experts is here to fill you in on the general AC repair process so you will be ready when an expert air conditioning service technician needs to pay you a visit. 

AC Repair Starts Simple 

When the technician arrives, the first thing they should do is ask to see the thermostat. It might sound silly, but they need to check it to make sure that it’s not merely a thermostat settings error. The repairman will confirm the thermostat is programmed to cool and then decrease the temperature to see if that will trigger the air conditioner. A flawed or improperly connected wire could be the culprit that’s preventing you from having a comfortable home. 

If this doesn’t fix the problem, the technician may need to look at your circuit breaker box. They will probably flip the circuit switches to off and then back to on to see if that resolves the issue with your air conditioning system. 

Getting to the nitty-gritty of AC Repair 

The service tech will then most likely ask to see the air conditioning equipment. Same as a doctor, the technician will commence their trial and error testing process. There are multiple variables that could be the reason for an A/C system that isn’t functioning properly, and it’s up the service tech to investigate all the possible causes starting from the most ordinary issues to the least. This process could take anywhere from five minutes to sixty, and sometimes longer. 

During the A/C system diagnosis, they will likely check the air filter to make sure it’s not obstructed or in need of replacing. They will inspect your AC refrigerant levels, make sure the air condenser fan is turning properly, confirm that the size of your A/C system is appropriate for the size of your house, and examine the electronics, safety controls, and wiring. 

Once the air conditioning service tech has diagnosed the problem, they should explain all your options to you. The conversation will usually start with the technician explaining what the problem is, what part (if any) went out, how or why it failed, and air conditioner operate}. 

The service tech will then go into your choices, which will entail replacing the part and fixing the issue, but may also include upgrading parts of the AC system, the AC itself, or your complete HVAC system. In particular cases, it may make more sense to purchase a complete new heating and cooling system, especially if the AC is past its prime, or likely to break down again and end up costing you more for A/C system repairs in the end. The service tech will explain how much time, effort, and cost it will take to rectify the issue. 

The repairman may now explain what could have avoided the problem or part failure and how to avoid a future issue from occurring. This usually includes being proactive with annual maintenance, which not only helps prevent an air conditioning breakdown, but in most cases also keeps your air conditioning warranty valid. Most expert air conditioner repair companies will offer a yearly maintenance plan so you don’t have to stress about making future HVAC tune-up appointments for your systems. 

At the end, they will go over the process for repairing the failed part or fixing the trouble. If you elect that AC repair is better for you than purchasing an upgraded air conditioning system, the service tech will order any parts required and plan your new appointment to repair the A/C system. Or, if the necessary part is already obtainable on their van, they will go ahead and start the AC repair work with your go-ahead. 

Keep in mind that throughout Columbus your HVAC equipment is in good hands with Stevenson Service Experts. Our technicians are ACE-certified and have undergone extensive background checks so you can feel comfortable with the people we send into your home. If you ever have any questions about your air conditioning system or what to expect with your air conditioner repair, give us a call around the clock at 614-334-3192 and we’ll be happy to discuss the process.