What to Expect During an AC Repair Appointment

June 25, 2016

So, without notice your air conditioning system needs repair at your Pierre home and you’re not sure what to expect. It’s nerve-wracking enough to allow an air conditioner repair technician into your home, but then to not know what exactly they’re going to do could add another level of anxiety. Not to worry! Peitz Service Experts is here to update you on the general air conditioning repair process so you can be informed when an expert air conditioning service technician needs to come out to your house.

AC Repair Starts Simple

When the repairman arrives to your home, the first thing they will most likely do is request to see your thermostat. It might sound ridiculous, but they need to inspect it to verify that it’s not simply a thermostat settings issue. The service tech will confirm the thermostat is flipped to cool and then lower the temperature to see if that will activate the AC. A faulty or improperly connected wire could be the culprit that’s standing in the way of you and a comfortable home.

If this doesn’t resolve the trouble, the technician may ask you to see the circuit breaker box. They might switch the circuit switches to off and then back to on to see if that resolves the issue with your air conditioning system.

Getting to the nitty-gritty of AC Repair

The repairman will then most likely request to see the AC system. Same as a doctor, the repairman will start their trial and error discovery process. There are multiple things that could be the reason for an A/C system that isn’t operating properly, and it’s up the repairman to check all the possible sources starting from the most frequent issues to the least. The diagnostic process could take anywhere from 5 to 60 minutes or more.

During the AC diagnosis, they will probably check the air filter to make sure it’s not blocked or in need of replacing. They will check the A/C system’s refrigerant levels, verify the air condenser fan is rotating properly, make sure that the size of your A/C system is suitable for the size of your residence, and inspect the wiring, electronics and safety controls.

Have answers, will fix

Once the air conditioning repairman has diagnosed the problem, they should explain all your choices to you. The conversation will usually start with the service tech explaining what the problem is, what part (if any) went out, how or why it failed, and what that part does for your air conditioning system.

The repairman will then go into your choices, which will involve swapping out the part and fixing the issue, but may also involve upgrading parts of the A/C, the AC itself, or your complete heating and cooling system. In particular cases, it may make more sense to buy a complete new heating and AC system, especially if the air conditioner is past its prime, or prone to breaking down again and end up costing you more for A/C system repairs by the time it’s all said and done. The repairman will explain how much time, effort, and cost it will take to fix the trouble.

The service tech may now explain what could have avoided the trouble or part failure and how to prevent a future issue. This typically includes seasonal maintenance, which not only helps prevent an air conditioning breakdown, but in most cases also keeps your AC system’s warranty valid. Most expert air conditioner repair companies will offer an annual maintenance plan so you don’t have to think about making future HVAC tune-up appointments for your home.

At the end, they will go over the process for repairing the failed part or resolving the issue. If you determine that AC repair is better for you than purchasing an upgraded air conditioning system, the technician will order any parts necessary and set up your next appointment to repair your AC. Or, if the part needed is already handy on their vehicle, they will go ahead and start the air conditioning repair work with your approval.

Remember that throughout Pierre your system is in good hands with Peitz Service Experts. Our service techs are NATE-certified and have undergone extensive background checks so you can feel confident with the technicians we send into your home. If you ever come across any questions about your HVAC equipment or what to expect with your air conditioning repair, give us a call day or night at 605-223-0307 and we’ll be happy to walk you through the process.

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