What is a Service Call Fee and How Does it Impact Me?

When looking for a HVAC contractor, you may have run across the term “service call fee.” Also named a “trip charge,” this fee is the cost an HVAC company requests for sending a technician to your home when your heating or cooling seems to be acting up. 

Why Do HVAC Companies Have a Service Call Fee? 

A service call fee recoups the cost of traveling to your home. After all, this takes time, consumes fuel, and produces wear and tear on the company vehicle. Keep in mind that service call fees don’t usually include parts and labor if you opt for a repair or replacement. 

How Expensive is a Service Call Fee? 

Every HVAC company determines how much to charge for a service call. Some companies select a standard or flat rate for each service call, while others increase the price if the home is further outside the standard service radius. The specific cost differs by market and company, but you may expect your usual trip charge to be between $79 to $129. 

Who is Responsible for the Service Call Fee? 

If you arrange a service call, you will need to produce the trip charge regardless of what step you take after. For example, you might prefer to accept the technician’s recommended repair or replacement, depending on which method is more cost effective. 

You are encouraged to collect several job estimates from trusted HVAC companies—just remember that you may end up paying a trip charge for each one. Even if you take no action after the initial service call, you will still owe the contractor a fee for coming to your home and carrying out diagnostics. 

How Can I Skip Paying a Service Call Fee? 

A smart way to decrease trip charges is to participate in an HVAC membership from Service Experts Heating, Air Conditioning & Plumbing. All four of our memberships come with a waived service call fee, meaning we’ll come to your home and check your HVAC system for free. 

Other money-saving benefits of an HVAC maintenance membership are: 

  • No overtime charges 
  • 15% savings on repairs 

If your furnace or air conditioner is malfunctioning, or you’re looking into an affordable HVAC maintenance plan, Service Experts Heating, Air Conditioning & Plumbing is ready to help. We charge some of the most affordable service call fees to get your HVAC repair or replacement going the right way. We are also eager to help our customers save money on emergency repairs, replacements and maintenance with valuable offers on our website. If you’re hoping to enjoy savings and peace of mind while enhancing efficiency and home comfort, give us a call at 866-397-3787 today!