Heat Pump Not Cooling? Here’s Why and How to Troubleshoot

It can be quite aggravating when your heat pump’s not cooling or won’t switch into heating mode.

Fortunately, there are things you can do to find the cause of the problem and maybe even take care of the issue on your own. While elaborate repairs are best left to Experts like the team at Service Experts Heating, Air Conditioning & Plumbing, there are some ordinary heat pump issues you can try to fix on your own.

Here are a couple of easy heat pump troubleshooting tips to help you address the problem of why your heat pump is stuck in heating or cooling mode:

It can be quite frustrating when your heat pump’s not cooling or will not switch into heating mode.

Fortunately, there are ways to find what’s causing the problem and possibly take care of the issue on your own. While complicated problems are best left to Experts like the staff at Service Experts Heating, Air Conditioning & Plumbing, there are some simple heat pump issues you can try to fix on your own.

Here are a few easy heat pump troubleshooting ideas to help you address the problem of why your heat pump is stuck in heating or cooling mode:

Heat Pump Troubleshooting Steps Before Calling a Professional

Before contacting a professional HVAC service provider to diagnose and correct issues with your heat pump, there are several steps you can take to identify why your heat pump is stuck in heating or cooling mode:

  • Check the thermostat settings: Verify your thermostat is in the right mode. If you have a programmable thermostat, double check the setpoint and schedule.
  • Inspect the circuit breakers. Ensure the circuit breakers for the heat pump and the air handler/furnace are in the right position. Sometimes a tripped breaker can prevent the heat pump from functioning properly. 
  • Assess airflow and filters: Poor airflow caused by dirty filters, blocked vents or other obstructions can result in inefficient operation. Replace dirty air filters for clean ones and make sure the vents or registers are open and not covered by furniture, rugs or other items that could block airflow.
  • Look at the outdoor unit: Check the outdoor unit and condenser for debris, dirt or vegetation that might be blocking airflow. Remove any debris that might negatively affect the unit’s performance.

When to Contact a Professional for Heat Pump Problems

Although some heat pump problems can be easily solved by homeowners, sometimes it’s best to contact a professional for support. One example is, if you have questions about the power supply to your heat pump, it’s safer to call a professional.

Heat pumps may be stuck in heating or cooling mode for a variety of reasons that require technical know-how, such as improper refrigerant levels or difficulty with temperature sensors or valves. If one of those problems is causing your heat pump to not work properly, it’s best to have it addressed by an experienced specialist like you find on the team at Service Experts Heating, Air Conditioning & Plumbing.

Call Service Experts Heating, Air Conditioning & Plumbing for Heat Pump Repair in the U.S.

If you’ve tried out our suggested troubleshooting steps and your heat pump is still stuck in heat mode, contact one of the trained technicians at Service Experts Heating, Air Conditioning & Plumbing. We can diagnose the issue effectively and quickly make the appropriate repairs. We have a wealth of experience repairing, installing and maintaining heat pumps. That’s why we’re known as the preferred choice for heat pump repair in the U.S..

For dependable heat pump maintenance or repair, call Service Experts Heating, Air Conditioning & Plumbing today at 866-397-3787.

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