"The service is very good, the timing that it was done is not good. The service should be done for A/C in May and June not August or Sept. Heater should be done in Sept. o..."
"Timely and professional service."
"Very knowledgeable, clean & friendly"
"Conscientious, thourough, communicated well."
"only come once a year,sept and did not check the furnace"
"Very detailed inspection and it was done with pride by technician"
"Great service, arrived on time "
"Friendly tech, fast service."
"I was very satisfied that the technician, Cody, showed up on time and completed his work in a timely manner!"
"Seemed to do a thorough job"
"We had someone we trust very well drive all the way to Highmore give us a second opinion only to have them tell us that there was nothing wrong with out A/C and it just n..."
"knowledgeable and polite servic tech"
"He was on time, worked fast, and was friendly."
"So positive and great attitude. "
"Technician was personable and did a good job. Also answered any questions that I had."
"tech did a friendly, professional job. not the tech necessarily, but the spring checkup was done until late June."
"Technician was friendly and showed up fast."
"Good service but the tech left our thermostat at 84; we got pretty warm before we figured out what happened."
"The service was done professionally and quickly."
"Very friendly and explained the problem"
"On time. Comprehensive. Quick. Personable. "
"Very courteous & professional. Reviewed with me what he did/found-much appreciated!!"
"The technician found a leak that caused problems since we installed the new furnace. We were impressed."
"This was a scheduled checkup with our contract. Everything was ok and the serviceman was very organized."
"The technician was friendly, respectful, neat and efficient."
"Easy to set appointment. Fixed problem. Friendly and answered all questions"
"Great service..tech called and informed me what needed to be done and got the job done"
"The information he left as to the repairs done and some recommendations he gave were beneficial."
"on time, friendly and efficient. "
"The technician arrived quickly and affirmed what we suspected, that there is a leak somewhere in our line. Because of the time needed to find the leak he simply topped of..."
"Technician was friendly and answered our questions. He did not make a mess while working."
"The technician was polite, considerate, and thorough in his examination of our equipment."
"He told me what he was doing. Kept me informed"
"Professional, friendly service."
"on time, very through and able to answer questions we had"
"He was very through & explain what he did to us."
"your men were on time and completed their work giickly"
"Very pleased with prompt service to our issue, explanation of the problem, sales consultant's explanation of options available for HVAC replacement, and prompt, courteous..."
"Techs were on time and did the check in a timely manner."
"technician asked me why I was not using heat mode and I told him I never used it in the winter because I thought it was too cold. He said it was good to zero degrees so I..."
"He was very informative and explained the issue to me."
"would have liked a synopsis of what checks and adjustments were performed and how the furnace is working"
"He was very efficient, clean and pleasant"
"Very professional and friendly. Accomplished the job quickly."
"simple and non intrusive"
"Good professional service"
"It was done on time, quickly, and the tech was very friendly."
"Quick response. Excellent cleanup!"
"Great technician. He took the time to explain the important elements of the service call."
"The technician was very knowledgeable and competent.
"technician took time to answer my questions, was polite & professional"
"Prompt, polite, professional"
"Very helpful and were able to look at our problem in the same day"
"The service was very thoural in his work."
"Dean went above and beyond fixing our furnace and climbed on top of our snow covered roof to clear the pipe. "
"He was here early and explained what he was doing and completed everything to my satisfaction ."
"Have been using your service for many years, always willing to service my system even after hours."
"Pietz's is always decent and get right on the job. just a little spendy."
"The Technician was so very nice and explained what he was doing and if it needed a part, he told me ahead of time what it would cost, that was very important to me to kno..."
"Peitz installed my furnace tech looked at it did nothing Said well its hot water system call someone else you have been doing seasonal tune ups over the years oh but i w..."
"Service was timely, efficient and friendly."
"Technician was very thorough"
" professional and very nice"
"serviceman adjusted to my schedule, was very friendly and did his job quite efficiently"
"Tech was very helpful and friendly. He cheerfully worked on replacing silicon on chimney on roof."
"Every thing was done very quickly and professionally."
"As usual everything went very well"
"Got here on time...wears shoe covers"
"The two men were very professional & answer all of our questions."
"technician was very thorough and answered our questions. He respected the furnishings i.e. rugs, marble fireplace by using protective covers."
"Appointment kept on time. All questions answered. Professional service.
"Don't generally give highest ratings. He did a good job. "
"your teck arrived went right to work..He told me what he did when he was done"
"Always on time for appt. Friendly servicemen."
"Technician did a very detailed inspection "
"Always friendly and very knowledgeable
"Technician contacted me and told me that there were some issues with my system that needed to be repaired and gave me an estimate of the cost of repairs."
"We always get fast excellent service."
"Technician explained what he was doing & answered all my questions."
"water was left on after flushing the ac unit. or turned back on. let the home owner know. tomato cages moved and tomatoes on ground"
"I called and a service tech returned my call within a few minutes. Service was completed quickly and well done. "
"You were very quick and responsive."
"The technician was polite, courteous and knowledgeable. "
"everything was good. they keep telling me to get a carbon dioxide alarm and i do have one down in the basement. will have to make it more visable"
"Smart savvy and very well ran company and their techs are all very good!"
"The service expert was very personable and seemed to know his business."
"Knowledge and experience that the technician provided"
"Tech was pure professional, Had parts in service vehicle to fix problem."
"Chris did an excellent job. He was friendly and very efficient. "
"Scheduled AC service, very knowledgeable tech."
"Friendly, courtious, quick response.."
"Peitz has always provided excellent service since I've worked with them for two new HVAC systems over the years. "
"courteous, prompt, helpful"
"the tech is always friendly and well versed on what he is doing."
"On Time, polite took care of problem explained what was wrong and how it fixed it"
"Notified me when they arrived and called when they were done and answered my questions"
"A fine young man did his job efficiently and timely. Answered any questions I had. Was neat and tidy. I was well pleased."
"Professional, prompt, friendly service."
"As always technician was courteous and efficient"
"service was prompt and complete"
"Good communication from tech before and after the service appt."
"No issues with the service"
"I requested a check that did not happen. And I'm interested in knowing why the technicians no longer wash the outside unit."
"your man was able to work around roofing crue that was repairing roof"
"He called and did not leave a mess......thanks!!"
"He was courteous and very efficient"
"Serviceman was very professional and did the work quickly."
"Was very courteous, clean in what he did, cleaned up after himself. "
"Cody was very polite and very knowledgeable. He went out of his way to take care of our problem.
"The technician was personable, knowledgeable and very efficient. He answered my questions clearly and made sure I understood the answers. He was very professional in hi..."
"Recognitions always listen, to concerns and address those concerns. Efficient , polite"
"It keeps the equipment running efficiently."
"The Service Expert called ahead and arrived on time. He was very polite and did the job efficiently."
"The technician came on time, covered his shoes, was very friendly. He provided a receipt of what had been done."
"Repairman here in a timely manner & very polite. Most important he took care of the problem."
"Tech explained everything I wanted to know."
"Technichian was friendly and courteous. Wore shoe protection. Explained service provided clearly and answered questions. Convenient online scheduling."
"The technician is very professional & goes about his business in a timely manner. Also is very respectful of my house & makes sure to take shoes off, etc."
"I wasn't home - but there seemed to be some confusion from when we were to have had a fall check-up and what resulted in a needed service call prior to getting our check-..."
"Friendly service and tip on NOT beating on vacuum switch with rubber mallet useful. "
"It is wintertime and my fireplace has not been working for 6-8wks. Pietz ordered the wrong parts at least 2 times and we are still waiting for it to be fixed. We have h..."
"Called that morning with our heating problem service person was at the house that afternoon and had it fixed!"
"Pleasant serviceman, good worker"
"He was polite and efficient"
"the service man was polite. Answered all our questions. Left the work area neat and clean."
"very knowledgeable tech- answered all my questions. Talked to me about options in replacing my furnace in the future"
"Mike is a very good and thorough technician!"
"Service tech was on time and explained the results of his work. Also gave a tip on the thermostat "
"Would have been a ten but I've heard a few strange sounds I think may be coming from the humidifier. I'll keep you posted on that issue."
"service provider, Cody, was very good."
"He very professional and friendly."
"good service and good explanations "
"very friendly and courteous "
"Mike came and did the service on our furnace. He called before he arrived for the appointment and was right on time. Mike does a great job!"
"very quick service and received a phone call explaining what he did"
"The technician took the time to explain what he did and the results."
"Mike answered all my questions, was very professional and thorough"
"In addition to a thorough maintenance, technician located a vent failure. He explained the problem and potential repair and ultimately made that repair."
"Friendly serviceman, did his job efficently."
"Dean is very careful and does everything required to check things out and is always very friendly and kind. He replaced items that need to be updated and cleans outside ..."
"Courteous, knowledgeable and answered all questions"
"The tech was very friendly and worked fast."
"The technician was very thorough "
"Mike was very pleasant and knowledgeable."
"Done in a professional manner
"The repairnan was on time and went right to work. when he was
done he let me know what he had done and any thing I should watch or check at a later date."
"They were very prompt and timely with there service and explained everything precisely "
"They come when called and also explain fully if we have a problem."
"He knows his stuff & gave us information on setting thermostat "
"on time and very courteous "
"the service man came very promptly, on a VERY hot night, we were very grateful"
"I like the idea of having inspections and keeping our unit running in tip top shape. "
"Cody was very thorough. He serviced the unit. Answered my questions. Did the extra task of moving the CO2 detector, showed me how to remove it, and if I wanted, offere..."
"Received call before coming, on time, professional manner"
"Efficient, clean, polite, fast."
"Technician was prompt, friendly and courteous, answering any questions I had completely."
"Serviceman was very conscientious and capable."
"good job, open to questions"
"The technician did a complete job and was very courteous."
"Very courteous and informative explanation of AC checkup"
"On the Home Health Report card Cody indicated that YES we have a carbon monoxide detector...but we do not, unless it is built into the unit."
"No hazzle, friendly when arriving, great service and knowledgeable service tech."
"Cody called prior to coming to the house -and after he was done. He explained everything. It was really nice to have someone take the time to explain what was wrong."
"he checked in twice with me, which i did like. I still think i need a vent on a spot I showed him, just blows air out of the whole, but might want a vent on it in the ..."
"on time, performed service and completed paperwork efficiently"
"The technician was friendly, professional and efficient."
"Technician was personable, cleaned up after himself and explained everything prior to departure. Also got us a $30 rebate through the City."
"Everything appears to be working great, but why did it take two service calls to achieve this? The second technician even indicated there were settings on our blower tha..."
"Checked everything thoroughly, explained what he found"
"I always receive quality service and all my questions are answered. "
"They came when scheduled and did there job."
"Seem to be working good.,"
"Mike is always professional and answers any questions"
"John is courteous, conscientious, professional as well as friendly. He is thorough in his inspection and explains to the homeowner what is or is not a problem. Service ..."